Effective Date: Updated 2025
By using this website, you agree to the terms of this Privacy Policy. Car City Inc. respects your privacy and is committed to protecting the personal information you share with us online and at our dealership.
We may collect personal information when you:
Submit a lead form, credit application, or contact request
Request pricing, financing, trade-in valuations, or appointment scheduling
Communicate by phone, text, email, or in-store
Use tools on our website, including payment calculators and financing forms
The information collected may include:
Identifiers: name, address, phone number, email, IP address
Financial Information: income, employment history, insurance, credit application data
Commercial Data: vehicle preferences, purchase history, service requests
Digital Data: browser type, device information, pages visited, logs, cookies
Location Data: if shared through your device or browser settings
We do not knowingly collect information from individuals under 16 years of age.
Car City Inc. may use your information to:
Provide quotes, financing options, purchase information, and service scheduling
Process credit and loan applications through lenders you choose to work with
Conduct marketing, follow-up communication, and appointment reminders
Improve website functionality, analytics, advertising, and customer experience
Comply with legal, contractual, and regulatory obligations
You may receive messages by email, phone, and SMS. Message and data rates may apply. You may opt-out at any time.
We do not sell your personal information.
We may share your information only with:
Financial institutions and lenders when applying for financing at your request
Service providers (e.g., website hosting, marketing, texting platforms, analytics)
Business partners necessary to complete a transaction, title, or service request
Authorities or legal entities if required by law, court order, fraud prevention, or safety concerns
All partners are required to safeguard your data and may only use it to provide agreed services.
Our website may use cookies, analytics tools, and similar technologies to improve user experience, measure traffic, and deliver relevant content. You may disable cookies through your browser settings; however, some website features may not function properly if disabled.
We retain customer information only as long as necessary to:
Complete a transaction or service you request
Maintain business records required by law
Protect our legal rights and prevent fraud
Depending on applicable federal or state laws, you may have the right to:
Request access to the personal information we store about you
Request deletion of certain information (unless legally required to retain it)
Correct inaccurate information
Opt-out of marketing communications at any time
Requests may require identity verification to protect customer data.
To submit a request or update your information, contact us:
Car City Inc., 2232 N Rand Rd, Palatine, IL 60074
(847) 496-4250
We use reasonable measures to protect the information you provide. No method of electronic transmission or storage is completely secure, and Car City Inc. cannot guarantee absolute data security. By using our website, you accept these risks.
Car City Inc. may update this Privacy Policy at any time. Continued use of this website after changes are posted constitutes acceptance of the updated policy.
